Privacy Policy
We respect your privacy. This policy explains what happens when you visit our website or contact Pallabi Hospital & Diagnostic Center through the channels listed here.
We provide hospital information online and offer direct telephone and email contact. This website does not provide a patient account, medical-record portal or online appointment submission.
Information you provide
When you call or email us, you may choose to share your name, contact details and the information needed for your enquiry. Please avoid sending sensitive medical records or other confidential health information by ordinary email unless the hospital has advised you to use that channel.
Technical information when you visit
The services that host and deliver this website may process standard technical information—such as an IP address, browser type and request details—to deliver pages, maintain operations and help protect against misuse. Such handling is subject to the relevant service providers’ practices.
How enquiries are handled
Information you voluntarily provide by telephone or email may be used to answer your questions, communicate about your enquiry and direct you to the appropriate hospital contact. Telephone and email enquiries are not, by themselves, an online medical consultation or a confirmed appointment.
Cookies and embedded services
The website does not currently use its own advertising or analytics cookies. The Contact page includes Google Maps, which is provided by Google and may collect technical information or use cookies under Google’s own privacy practices. You may also open the hospital location directly in Google Maps.
Information sharing
Contact information submitted directly to the hospital may be accessed by staff or service providers involved in handling the enquiry, and may be disclosed where required by applicable law. This website does not display patient correspondence or private medical information publicly.
Retention and safeguards
Correspondence may be kept for as long as reasonably necessary to address an enquiry or meet applicable record-keeping obligations. We take the confidentiality of communications seriously; however, ordinary email and internet transmission cannot be guaranteed completely secure.
Your privacy requests
If you wish to ask about information you have sent to the hospital, or request correction or deletion where applicable, contact us using the details below. We will consider requests in accordance with applicable requirements and any record-keeping obligations.
Changes to this policy
This policy may be updated if the website, its services or relevant practices change. The latest version will be available on this page.
Privacy enquiries
For privacy questions about this website or information you have shared by email or telephone, contact the hospital.